Last Updated: January 2026

Vipta Privacy Policy —
Your data With us How secure is it?

This page clearly explains how the information you provide while using Vipta is used, how long it is retained, and with whom it is shared.

Our commitment: Vipta never sells your personal information to third parties. Your privacy is our highest priority.

🔐
Encrypted data storage

All data stored on Vipta is protected by AES-256 encryption. No unauthorized party can access this information.

🚫
No Sale of Personal Data

Your name, email, phone, or transaction details are never sold to advertisers or third parties — that is Vipta's firm policy.

👁️
Full Transparency

Vipta is transparent about what data is collected, why it is collected, and how long it is retained. There are no hidden processes.

✋
Your control

You can request to view, correct, or delete your data at any time. Vipta fully respects your rights.

🍪
Cookie transparency

Vipta uses cookies solely for session management and service improvement. No personal tracking or third-party advertising cookies are used.

📋
GDPR compliant

Vipta complies with international data protection regulations. Your information is stored and managed in accordance with European GDPR standards.

1. What Data Do We Collect?

Vipta collects certain information to deliver its services and keep the platform secure. This data comes from two sources — what you provide directly, and what is generated automatically through your use of the platform.

What you provide directly

  • Full Name and Date of Birth
  • Email address & phone number
  • Residential Address
  • National ID or passport number (collected during KYC verification)
  • Payment Account Details (Mobile Banking or Bank Account)
  • Contact details provided to customer support

Automatically Collected Data

  • IP address and device type
  • Browser Type & Operating System
  • Platform Activity Logs — Login Times, Page Visits, Game Sessions
  • Transaction History — Deposits, Withdrawals, Betting Records
  • Cookies & session tokens
Types of Data Reason for Collection Retention Period
Personal Identity Account verification & security 5 years after account closure
Payment Information Transaction Processing 7 years for legal requirements
Gaming logs Service Improvement & Dispute Resolution 2 Years
Cookie data Session Management At End of Session or Up to 30 Days Maximum

2. How Is the Collected Data Used?

Vipta uses your information only for specific, legitimate purposes. It is never used beyond the purpose for which it was collected.

  • To facilitate account creation and identity verification
  • To Process Transactions and Manage Deposits/Withdrawals
  • To prevent fraud, money laundering, and unauthorized access
  • To comply with legal and regulatory obligations
  • To provide customer support services
  • To Improve Platform Performance and User Experience
  • To Operate the Responsible Gaming Program
  • To Send Relevant Promotions and Bonus Offers (With Your Consent)

If you no longer wish to receive promotional emails or messages, you can opt out via your account settings.

3. Who Is Your Data Shared With?

Vipta does not sell your data to third parties. However, in certain situations, limited information may be shared with trusted partners.

Instances Where Data Is Shared

  • Payment Processors: Only the Minimum Data Necessary to Complete a Transaction Is Shared
  • Identity Verification Services: Approved third-party verifiers used in the KYC process
  • Legal authorities: Information may be disclosed in response to a court order or valid legal request
  • Licensing Regulator: Required Information Is Provided During Regulatory Audits and Inspections
  • Cloud & hosting services: Secure cloud service provider used for data storage

If your information is shared for any reason beyond those listed above, your consent will be obtained beforehand.

4. Data Storage & Security Measures

Vipta's servers and databases are operated to international security standards. We have multiple layers of protection in place to keep your stored data safe.

  • Data stored with AES-256 encryption
  • All data transmission secured via SSL/TLS protocol
  • Regular Security Audits & Penetration Testing
  • Active Firewall & Intrusion Detection Systems
  • Staff access to data is strictly controlled and logged
  • Regular Backups & Disaster Recovery Planning

In the event of a data breach, Vipta will notify affected users within 72 hours and take prompt remedial action.

6. Your Data Rights

Vipta's privacy policy follows international data protection regulations. Under these regulations, you have certain important rights.

👁️
Right of access

You may request to see what information we hold about you. Vipta will respond within 30 days.

✏️
Right to Rectification

If any of your information is incorrect, you may request a correction. Many details can also be updated directly from your account settings.

🗑️
Right to Erasure

When closing your account, you may request that your personal data be deleted. However, certain information may be retained for a specified period for legal reasons.

📦
Right to Data Portability

You may request a download of the information we hold about you in a standard format.

🚫
Right to Object to Processing

You may object to the processing of your data for specific reasons, particularly in relation to marketing communications.

⏸️
Right to Restriction

In certain circumstances, you may request that the processing of your data be temporarily restricted.

To exercise any of the above rights, please contact Vipta's customer support. We will respond as promptly as possible.

7. Protection of Minors' Data

Vipta strictly does not serve users under the age of 18. Our services and privacy policy do not apply to minors.

  • Age Verification Is Required at Registration
  • If a minor is identified, the account will be closed immediately
  • Any data inadvertently collected from minors will be deleted immediately.
  • If you suspect a minor has registered, please notify us at [email protected]

8. International Data Transfers

Vipta is an internationally operated platform. In some cases, your data may be stored or processed outside of Bangladesh. Where data is transferred to other countries or services, adequate data protection measures are always ensured.

For international transfers, Vipta uses Standard Contractual Clauses and other approved mechanisms to ensure data protection.

9. Privacy Policy Changes

Vipta may update this privacy policy when necessary. For significant changes, users will be notified by email or platform notification at least 14 days in advance.

Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy. The "Last Updated" date at the top of this page always reflects the most recent version.

10. Contact & Complaints

If you have any questions about this privacy policy or wish to exercise your rights, please contact Vipta's customer support.

Live Chat
24/7 Bengali Support
Vipta will provide a written response to any privacy-related complaint within 30 business days.
🔒

Your data is safe — Play with confidence on Vipta

Vipta's strict privacy policy keeps your data secure. Enjoy gaming on a safe platform — get started today.

For Ages 18+ Only. Please Play Responsibly.

বাংলা